Our Solutions

NeoMatrix IT Solutions focus has been on delivering solutions that enhance Customer Experience, lead to stronger Brand Loyalty and bring about higher levels of Performance and Profitability.

1. Enterprise Resource Planning

Enterprise Resource Planning:

We help customers access and manage real-time information and transaction processes across their entire organization.We help achieve higher returns from ERP investments through our strong partnerships, our workforce of ERP experts, and therby ensuring client relationships.
The Oracle Application suite covers the breadth and depth of the fabric of the extended enterprise. Using the complete suite of applications, the entire value chain of an organization's transactions is mapped. Our Oracle Applications Center of Excellence is a committed partner in the complete lifecycle of Oracle Applications roll-outs. The core team consists of experts who have worked several years with different technical aspects of Oracle Applications, as well as functional experience in Financials, Distribution, HRMS, CRM and Manufacturing modules. We also leverage the domain expertise of its various industry verticals (Insurance, Healthcare, Retail, Banking, Hospitality Services, Media and Entertainment and Telecom) to offer an end-to-end Oracle Applications business solution which instills business agility, operating efficiency and market responsiveness in organizations of any size.

END TO END Implementation & Rollout:

We provide clients with end-to-end Oracle Applications solutions to transition from legacy systems to the Oracle E-Business suite. We start with the requirements gathering, gap fit analysis, customization of the vanilla Oracle Applications, development of interfaces to other systems, data migration, testing, training, and roll-out. We offer both Functional as well as Technical consulting. We have deep expertise and experience in executing implementation engagements for large clients across different industries. You can benefit from our domain knowledge, as well as our unmatched technical competence bringing incremental value to every implementation.

Upgrades - Application:

For many organizations, latency of Oracle Applications roll-outs is a concern. We offer exhaustive migration services to enable clients to migrate from lower versions of Oracle Applications to the latest Versions. We assist with both code and data migration and application testing. We work with our clients to ensure fast and smooth migration. Our knowledge of various versions of Oracle Applications maximizes the functionality and efficiency of the applications and ensures an incident-free and accelerated migration.

Other Value-added Services:

Apart from Implementation, Upgrade and Application Value Management we also provide clients with other services like Oracle Applications Testing, Performance Tuning, Development and Maintenance of the RICE (Reports, Interfaces, Conversions & Enhancements) components.

2. WebSolutions/Development

Our Approach;

Our Web Application Development team is passionate about using rock-solid web technologies to help you achieve your goals by: Understanding your business needs and developing the right technology solution to meet those needs. Focusing on creating staff and visitor buy-in throughout the application development process to facilitate adoption critical to success. Developing systems that allow for efficient growth over time and seeing the big picture to understand how our work fits into your organizational strategy.,

Our Process Planning

We believe the key to successful development projects lies in the planning phase, or, for application development projects, the requirements definition. It is during this critical phase of the project that we gain valuable insights to ensure our team has both your big picture strategic view as well as the exacting details that translate into the difference between a site that simply works and a site that generates return on investment, has a high adoption rate and streamlines your business processes. By asking tough questions and listening carefully to your responses we determine the optimum design, appropriate toolset and best path to execution and then translate those findings into a concise, yet technical document that serves as our blueprint for development.

Development:

Once we have completed the gathering and documentation of your requirements, our team of experts begin to create rock-solid applications tailored to your individual needs. As our teams are involved in your project throughout the planning stage, every developer who works on your application constantly keeps both the big picture goals and minute details in mind as we create databases, build online searches, and develop your interactive systems. With our usability experts on hand at every stage of a project, we make sure that all of our web application development work isn’t simply flawlessly functional, but grounded in usability best practices.

Quality Assurance:

As with our development team, our quality assurance team is involved from the beginning of your application development project working with our Director of Technology to create a rigorous testing plan designed to make sure that all development work matches our requirements document and meets your needs. Our team is also extremely skilled in regression testing to make sure that as your system changes over time all appropriate aspects of the system are tested as new functionality is deployed.

Commitment to Your Success :

Application development isn’t just about writing code or designing databases—it’s about translating your business processes and operations online. You want a partner who understands the significance and impact of moving operations (large or small) online and who will remain 100% focused and committed to your success throughout the lifecycle of your project. Our team has managed countless application development projects to success through our commitment to the quality of our work and to your success.

Our Solutions

1.Content Management That Really Works :

Are you looking to keep your web site up-to-date, cut maintenance costs and empower those in your organization to update your site without it becoming a free-for-all of inconsistency? Do you feel that you’re spending half your time collecting content from departments in your organization and the other half sending it to your web developer? We have catered as per the evolving needs of our clients and has developed proven solutions to allow them to manage their content in-house with ease using web-based tools. We have a proven record of designing, developing and deploying these time-saving applications that allow you to spend your time focusing on your core competencies and not on worrying if your web site is up-to-date.

2.Databases:

A customer who can quickly locate products or information at your site is more likely to stay, buy, return, or spread the word. A searchable database makes it easy for customers to find what they're looking for by keywords or specific categories. User-friendly control panels allow a site administrator to manage your products or information independently. Whether your data needs involve 100, 100,000 or 1 million records we stand out in its ability to deliver your data to your site visitors in record time.

3.E-Commerce That Pays Off :

We provide solutions for every aspect of e-commerce beginning with the establishment of an Internet merchant account, providing referrals of fulfillment centers and continuing through the development or integration of business intelligence tools. For the sale of things from an association's publications to a retailer's product line, we offer database-driven e-commerce applications that allow clients to add and edit items, offer member discounts, change shipping rates and more. When implemented with our real-time customer service chat application, "Talk to a Live Representative," our clients are providing easy-to-use, secure online purchasing to their customers and members. Pre-implementation phase includes developing a mutually-agreeable statement of work and project management plan; gathering and analyzing technical and functional specifications; specifying necessary product customizations, extensions, and enhancements; specifying connectivity software; specifying hardware and software components; and identifying business knowledge and rules for the knowledge base. Implementation phase includes configuring and testing the knowledge base; developing specified product customizations, extensions, and enhancements; developing specified connectivity software; testing integration; installing hardware and software; performing factory, site, and acceptance tests; and training users, system administrators, IT staff, and managers. Post-implementation or production phase includes maintenance and support for the solution developed.

E-Business Suites and Implementation Services:

We offer E-Business Suite implementation, upgrade, maintenance and support services. Offerings include but are not limited to Pre-Implementation, Business process study and optimization, Gap Analysis and Process mapping, Configuration, Customization, Interfacing and integration, Migration, Training and Localization. We help in creation of the architecture, design, application setup and help map the business processes of the client organization. Through the years we have followed the Application Implementation Methodology (AIM), customized to suit your implementation requirements.

4.Time & Materials Consulting:

We provide various types of Time and Materials Consulting services for your project. Our approaches include: Integrating your ERP system with Single Sign-on, & 3rd party systems like Collaboration Suite etc, Identity management solutions, Integrating SOA Suite with your ERP Solutions and all types of development work across different technologies in all major ERP Products.

5.Technical Migrations:

We provide technical migration services to ensure smooth migration of legacy systems, applications and databases. We have proven experience and expertise to smoothly manage your enterprise’s migration requirements.

3. Remote DBA Supportt

Remote Desktop Support :

NeoMatrix Remote DBA Advantage provides a group of remote Oracle DBA service plans designed to provide tailored, flexible support solutions built to meet your specific business requirements. Remote DBA customers have the flexibility to purchase standard services either individually or combine standard services with customized services to provide for a full tailored solution. Through delivery of a comprehensive mix of technical expertise, industry knowledge and a fundamental commitment to success, Remote DBA Advantage provides rapid implementation of Oracle remote database monitoring solutions while maintaining a high level of satisfaction for our customers. Remote DBA Advantage assigns an account manager and multiple senior resources to your account in order to insure customer satisfaction and continuity of support. At our Remote DBA Advantage we are here for you 24 hrs per day, 365 days per year. If you cannot justify the high costs of a full time DBA, utilize Remote DBA Plus service plans or customized solutions that allow for a cost effective alternative. Use Remote DBA Advantage and get immediate access to senior Oracle database administrators with an average of eight years oracle database experience. Because of our expertise and proven methodologies we can provide premier professional support at affordable prices.

Option I - Emergency Oracle Applications DBA support

A dial in number is provided to ask questions to one of our DBA’s on an as required basis. A customer can further request any work that might needed; it is estimated with the DBA; upon approval, the work will be done on a time and materials basis.

Option 2 - Premier Remote Oracle Applications DBA Support

A DBA will be assigned to a company. The DBA will remotely monitor a company’s systems to ensure the stability, production readiness, and smooth operation of the Oracle Applications. The DBA will accomplish the following routine tasks on a monthly basis:
• Concurrent manager maintenance
• Report and log file maintenance
• Backup service monitoring
• Database usage reports
• Troubleshooting and problem resolution
• Daily Check to make sure production runs smoothly
• Weekly Performance monitoring to ensure that your system continues to run efficiently
• Ensure adequate disk space for your critical information
• Daily (remote) check of printers to make sure they are continuing to print

ORACLE DATABASE MANAGEMENT :

Space, Resource, Fault Tolerance, Security, Capacity Planning, Performance Tuning, Backup and Disaster Recovery, Installations, Upgrades, Migrations, Standby Server, Advanced Replication, Development, and much, much more.

ORACLE APPLICATIONS MANAGEMENT :

Installations, Upgrades, System Administration, Application Alerts, Functional, Cloning, Applications Database Reorganizations, Performance Tuning, Purge and Archiving, Patching, Custom Development, TAR Maintenance, and much more.

UNIX SYSTEM ADMINISTRATION

Installation, Configuration, Administration and Maintenance of SUN, HP-UX, IBM-AIX. High Availability Systems, Backup and Recovery, Hardware Capacity Planning, and much more.